Shipping & Return Policy
Shipping times vary by collection:
Please note it may take up to 2-3 business days days for your order to ship.
Making a return is easy. Just forward your order confirmation email indicating the items you would like to return to email@example.com within 7 days of your order being delivered. We are pleased to accept timely returns of unused, unworn, unwashed, unaltered and undamaged items. In order to issue a refund, items must be returned in new condition, in the original packaging, including any boxes, hangers, garment bags, and other packaging materials.
It may take 2-3 business days for a team member to acknowledge your return request, but don’t worry, as long as your email was sent within 7 days of your shipment being delivered, we will honor your request.
Returns must be mailed or dropped off at Luly Yang Couture within 5 days of Luly Yang Couture’s response email.
Receiving a Refund
After receiving product that meets above mentioned conditions, your refund will be credited to the original payment method in your account. Please note that refunds can take up to 10 business days to show on your account due to varying processing times between payment providers.